Aug
14
2007
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The Impact of Social Media on Search Rankings |
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Tuesday, 14 August 2007 |
Over the past few years, the Internet has increasingly become a participatory social network where user-generated content is just as important as traditional advertising messages. This means your articles, blog posts, videos, podcasts, and other comments on the Web are now critical sources of information about your company, your products and services. This phenomenon has given consumers a voice and weakened the power formerly held by advertising media.
(skip to "The Impact of Social Media on Search Rankings" by Susan Esparza) |
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Aug
14
2007
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You're Not Listening to Your Audience: The Flaw in Your Website Design |
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Tuesday, 14 August 2007 |
What would you say if I told you that your website design is costing you sales, prospects, and brand visibility? If you are a savvy marketer ? and I'm sure that you are ? you would want to address the problem immediately; after all, your company's website should be helping you make money, not lose it.
(skip to "You're Not Listening to Your Audience: The Flaw in Your Website Design" by Erin Walker) |
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Aug
14
2007
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The Big List of Web 2.0 Applications |
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Tuesday, 14 August 2007 |
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Getting into social media as a way to engage your customers and learn more about them? Heard of del.icio.us and Stumble Upon? What about Simpy, Tagtooga and Dogear? Maybe you've played with Feedblitz but have never heard of Blogburst or Blip. Think Dodgeball was a game you played in school? Perhaps you'd plan to swim in a Pooln? Or maybe Fotogopo sounds like nothing more than a tongue twister.
If so, spend some time playing on the Web 2.0 Top 1000 List. You might find a fantastic new resource that lets you hook up with your customers in a whole new way. The list breaks sites down into dozens of categories.
Here's just a small sampling:
- Audio
- Blogging
- Bookmarking
- eCommerce
- Email
- Filesharing
- Images
- Jobs
- Knowledge
- Mapping
- News
Be prepared to spend some serious time surfing through the list. Not only are there 1000 options, but they'll all take a little time to dig into. I'd suggest scanning trying to check out one or two new sites a day if you want to tackle the list. Only a portion of them will have any relevance to your business, but if you find one that's a perfect fit, it could pay off handsomely. |
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Aug
14
2007
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Implementing Analytics: Don't Forget the Small Stuff |
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Tuesday, 14 August 2007 |
The web analytics implementation process can often be a long and grueling process which includes numerous resources and environments. When you're trying to focus on items such as accurately trying to integrate with a CMS or ecommerce solutions, forgetting the little things can often occur. Here are a few items worth double checking before you declare the implementation 100% complete ( Download Checklist - PDF): Local IP Exclusion: Have you blocked local IP addresses as well as your vendors' so that their activity doesn't get included within your results? If your site receives tens of millions of page views monthly this won't have a huge impact, however for websites that receive only 1,000-10,000 page views, this will skew the data.
Sub Domains: Not all analytics solutions automatically track activity on a sub domain of a website, so make sure you either have activated the sub domain in the code or in the analytics admin area. Here's how you do it in Google Analytics:
_uacct = "ACCOUNT NUMBER HERE";
_udn = "DOMAIN HERE";
urchinTracker(); Email/Download Links: Contact forms and newsletter email registrations aren't the only way to measure the number of leads and conversions. Don't forget to apply appropriate tracking for links to emails and downloadable collateral. Here's an example of how to track a link in Omniture's SiteCatalyst:
a
onclick="s_linkType='o'; s_linkTrackVars='s_events'; s_linkTrackEvents='event#'; s_linkName='Contact us
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
'; s_events='event#'; s_lnk=s_co(this); s_gs(reportsuite);" href="mailto:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
">
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
/a Development vs. Production: During the publish from the development to the production environment make sure you're referencing the correct attributes and files on the production server.
Paid Search: Analytics providers often don't automatically attribute Paid keyword referrals to PPC unless there is an admin setting turned on or the referring URLs have appropriate parameters appended to them. Forgetting to setup Paid Search tracking can result in the inflation of natural/organic search referrals.
Tagging Error Pages: Error pages are part of your site as well and a great way to determine if there are any navigational issues throughout the website, so make sure they're tagged.
Internal search: Want to know what users are looking for on your website? Without being able to identify the internal search queries, this task becomes increasingly difficult. EpikOne has a useful post on how to track internal search queries using Google Analytics.
QA and Testing: This should be an obvious one not to forget but after a long implementation, QA and Testing often don't get integrated into the implementation plan.
There you have it, 8 items to permanently add to your checklist for a proper web analytics implementation.
Download the Checklist - PDF! |
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Aug
14
2007
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Head to Head on Blended Search |
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Tuesday, 14 August 2007 |
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Ask and Google have both been blending up search results from each of their vertical engines for a little while now. As of this past week, Yahoo is joining the fray. With blended search results thought to be the next frontier in terms of serving users the content they desire, the question may shift from who has the best algorithm to who has the best blended search interface. Lisa Barone over at the Bruce Clay blog puts the three systems to the test.
Lisa makes the engines go head to head on queries related to music, sports, maps and travel. Since I share Lisa's passion for Rascal Flatts (hey Lisa, they're from Columbus!), I'll pull that snippet.
Music:
If you've stalked me on any one of the various social networking sites, you know that I'm heart is filled with the glorious sounds of Country music. (I know, it's very odd for a girl from Long Island to be such a Country fan, but you can't help who you love, right?) And my Country group of choice? That would be the always awesome Rascal Flatts.
- Ask.com: Even if I didn't already love Ask, their result for this query would be enough to do it. Ask.com clearly understands my Rascal Flatts love and is attacking this query from all angles. First there is the Rascal Flatts Smart Answer that comes complete with relevant links, such as their Official Site, ringtones, audio files, concert tickets, and other info. Then the 3D component kicks in, giving me a selection of images, sound clips coming from iLike, event listings and a seriously impressive Narrow and Expand Your Search option. This is perhaps the most beautiful page I have seen. I don't even want to leave. But I have to. It's time for Google.
- Google : Okay, Google sucks. I'm sorry, but this is not an impressive result. A picture so small I can barely make it out and a (non-clickable) list of some of their albums and songs? I'm bored.
- Yahoo: Yahoo has come up with a solid Music Shortcut that seems to mix what both Google and Ask are offering. It may not be as extensive as Ask's, but Yahoo does give users video clips. Yahoo's focus seems to be not so much on giving users everything on one page, but giving you a taste of all the different Yahoo properties and encouraging you to follow a link off the page and explore them. In other words, it's all very Yahoo.
Who does Music better? Ask.com. No contest.
In four battles, Ask comes out ahead. (Now if only they'd quit making fools of themselves with their ad campaigns...)
Honestly, I'm not surprised. Back when I first tried out the new integrated search results at Ask, I came to the same conclusions as Lisa.
I'm still rooting for you Ask. Please just stop putting chicks with swords and D-level eye candy into your ad campaigns and everything will be ok. |
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